Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and TruckGuard AI ("TruckGuard," "we," "us"). By creating an account, clicking "I Agree," or using the TruckGuard platform, website, or mobile applications (together, the "Service"), you accept these Terms and our Privacy Policy. If you use the Service on behalf of a company, you represent that you have authority to bind that company, and "you" includes that company.

If you do not agree to these Terms, do not use the Service.

TruckGuard provides software that helps motor carriers organize vehicle inspections, maintenance records, and regulatory information. TruckGuard is not a law firm, compliance consultant, or government agency, and nothing in the Service constitutes legal advice.

You remain solely responsible for your compliance with all applicable laws and regulations, including FMCSA and DOT requirements (49 CFR and otherwise). Use of the Service does not guarantee that you will pass any inspection, audit, or review, avoid any violation, fine, or out-of-service order, or satisfy any record-keeping requirement.

The Service includes artificial-intelligence features, such as automated analysis of inspection photos. AI output is assistive only and may be incomplete or incorrect.It may miss defects that exist or flag defects that do not. The legal duty to inspect a vehicle and the final determination of a vehicle's condition always rest with the driver and the carrier — never with the Service. You agree not to rely on AI output as a substitute for a qualified human inspection.

You must provide accurate information when creating an account and keep your credentials confidential. You are responsible for all activity that occurs under your account. Notify us immediately of any unauthorized use. Accounts are for a single named person and may not be shared.

You retain ownership of the data you submit to the Service (inspection records, photos, documents, and similar content, "Customer Data"). You grant us a license to host, process, and display Customer Data solely to provide the Service.

Deletions you perform are your responsibility.If you or anyone using your account or your company's administrator accounts deletes data, vehicles, users, or the account itself, that action may be permanent. We are not responsible or liable for any loss of data, records, or compliance evidence resulting from deletions, edits, or other actions taken through your accounts, from your failure to maintain independent copies of records you are legally required to keep, or from termination of your subscription. You are responsible for exporting and retaining copies of any records required by law before deleting them or closing your account.

You agree not to: (a) submit false, fraudulent, or misleading inspection records; (b) use the Service to violate any law; (c) attempt to access other customers' data; (d) probe, disrupt, or overload the Service; (e) reverse-engineer or resell the Service; or (f) upload malicious code. We may suspend or terminate accounts that violate this section.

Paid plans bill in advance on a monthly or yearly cycle and renew automatically until cancelled. Cancellations take effect at the end of the current billing period; fees already paid are non-refundable except where required by law. We may change prices with at least 30 days' notice. Free trials convert to paid plans only if you affirmatively subscribe.

You may stop using the Service and cancel at any time. We may suspend or terminate your access (a) for material breach of these Terms, (b) for non-payment, (c) if required by law, or (d) upon discontinuation of the Service with reasonable notice. Upon termination we may delete Customer Data after a reasonable retention window. Sections 2, 3, 5, and 9–13 survive termination.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DATA WILL NOT BE LOST, OR THAT AI OUTPUT WILL BE ACCURATE OR COMPLETE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) IN NO EVENT WILL TRUCKGUARD, ITS OWNERS, EMPLOYEES, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, FINES, PENALTIES, OUT-OF-SERVICE ORDERS, OR REGULATORY SANCTIONS, EVEN IF ADVISED OF THE POSSIBILITY; AND (b) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR US $100 IF YOU PAID NOTHING). Some jurisdictions do not allow certain limitations; in those jurisdictions, our liability is limited to the fullest extent permitted.

You will defend, indemnify, and hold harmless TruckGuard and its owners, employees, and agents from and against any claims, damages, fines, and expenses (including reasonable attorneys' fees) arising out of (a) your use of the Service, (b) your violation of these Terms or of any law or regulation, including FMCSA/DOT requirements, (c) your Customer Data, or (d) any accident, injury, or property damage involving your vehicles, drivers, or operations.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any dispute will first be attempted to be resolved informally by contacting us. If not resolved within 30 days, disputes shall be resolved by binding individual arbitration in Texas under the rules of the American Arbitration Association, and you waive any right to participate in a class action. Either party may bring qualifying claims in small-claims court.

We may update these Terms from time to time. Material changes will be announced in the Service, and continued use after the effective date — including clicking "I Agree" on the updated version — constitutes acceptance. The current version is always available at this page.

Questions about these Terms: legal@truckguard.ai